Terms and Conditions

Shipping

Delivery time will depend on product/item availability and the courier service. Standard arrival time for packages shipped worldwide are within 7 to 14 working days. If we determine that we will not be able to deliver your order/s within the promised timeframe, we will immediately contact you via email or text message.

Please provide the correct street address for your orders.

Returns and Exchanges

  • If your are not satisfied with your purchase , you can return the item to us in its original condition within 15 days of receipt.
  • Returned items must be unused and returned in its original packaging. Issuance of full refund will be sent upon receipt, excluding shipping charge.
  • Kindly send an Email to returns@messageofhope.ph¬†with the subject “RETURN” and request for a processing number to qualify for a refund. This must be done within the 15-day period.
  • Cost of returning the item to us is your responsibility.
  • Item quality is your responsibility until it reaches us. Please use a reliable delivery service that insures the value of the goods.
  • We have a STRICT no size exchange policy , Please confirm your size by checking out our size chart